Category: Retail
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Business Roundup: Digitally empowering retailers, accelerating business and avoiding tech prison
Business Roundup is a recurring collection of short takes on topics of interest to Business Matters readers. We compile the latest thinking from Microsoft and other industry experts to showcase how companies of all sizes are achieving efficiency, deploying innovative technology and becoming digital businesses. Retail power. Retailers, how well are you harnessing digital advances…
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Driving success: High-end automaker improves customer experience through new tech
To sell high-performance cars, you need a high-performance tool that’s as sleek and dynamic as the cars themselves. Such was the thinking at Infiniti retail group UK when the automaker chose Surface 3 to help transform the retail experience in its dealerships across the United Kingdom — and at a kiosk in a high-end shopping…
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Jet.com redefines online shopping with transparent, dynamic pricing
https://www.youtube.com/watch?v=abci_fMcPls In the e-commerce industry, it’s something of a paradox: Customers have a world of choices of things to buy, but little or no say in how they buy them. Prices of items on a shopping site are set, and the total due at checkout climbs based on a limited menu of variables. In general,…
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Driving better customer experiences starts with better technology
Click here to load media Technology is driving the transformation of businesses to create and deliver immersive customer experiences, while capturing the in-depth data and insights that help them reach new heights of success. In January we proclaimed 2015 would be the year of on-demand, personalized shopping — a strong movement we are seeing among…
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Kwik Chek: Transforming efficiency and customer engagement in retail
We predicted in January that 2015 would be the year when modern shopping experiences came to life. Real-world examples shared then covered gaming, retail and the restaurant industry, and innovations included smart shelves, self-order kiosks and tablet-enabled shopping carts. And now today there is a powerful new example of how technology can transform business—even in…
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Why Business Matters To Us
Over the past few years, we’ve been talking about how the business world has dramatically changed and the role that technology has and will continue to play in that transformation. For example, people are collaborating across distances in new ways through touch, voice, ink, gaze and gesture. Businesses are predicting future outcomes with cloud-based machine…
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2015: The Year of On-demand, Personalized Shopping
At Microsoft, we believe this will be the year when modern shopping experiences come to life. Where retailers create instant, personalized experiences for shoppers on their smartphone, online and in stores. It will be the year that customers return to stores because technology is engaging them in new ways, making them want to buy more…
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Improve Customer Interactions and Security with Modern Points of Sale
By: Brendan O’Meara, Senior Director of Worldwide Retail and Consumer Goods, Microsoft Corp 2015 will bring incredible change and innovation in the retail industry, especially around how retailers interact with their customers including modern point-of-sale (POS) devices. These new POS devices will provide a more personalized and secure shopping experience, allowing retailers to be mobile or…
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Microsoft driving innovation in Retail
By Marty Ramos, CTO, Retail, Consumer Products & Services at Microsoft One of the challenges in retail is to create an in-store experience that engages customers in unique ways, entices them to come in to stores, and keep them coming back. Creating those connections creates better experiences and ultimately increases sales. At NRF this year…
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Delighting the most discerning digital natives in the cloud
By: Tracy Issel, General Manager, Worldwide Retail, Consumer Goods, Hospitality & Travel at Microsoft At an event on Monday, October 20 Satya Nadella, CEO, and Scott Guthrie, Executive Vice President, Cloud and Enterprise Group, Microsoft, talked Microsoft’s approach for delivering the most complete cloud across every business, industry and geography,which is essential in retail. Taking advantage…