Working together to bring broadband to rural Veterans

Veterans meeting in a lunchroom

Our nation’s Veterans have contributed to our country in so many ways, in countless locations around the globe. When they return home, many Veterans who reside in rural areas are not able to access broadband internet which is critical to using telehealth services, gaining educational opportunities, and growing a small business or running a family farm.

There are 2.7 million Veterans enrolled in Veterans Affairs (VA) who are living in rural communities, 42% of them do not have internet access at home which could support their use of VA telehealth services, according to the U.S. Department of Veterans Affairs’, Veterans Health Administration’s Office of Rural Health. These rural Veterans live in areas where access to fast, reliable internet service may be limited or inaccessible and are facing higher rates of unemployment, longer drives to reach the nearest clinics and medical centers, and lower levels of educational attainment compared to their urban counterparts. Connectivity has the potential to improve this reality — with broadband, they can access telehealth services offered by the VA, identify and compete for well-paying jobs, improve and grow their own businesses, and take advantage of online education classes.

Microsoft and VA have been strategic partners, working together to improve the lives of Veterans, for more than 20 years. Today, I’m excited to share that Microsoft will begin expanding that work by helping VA to help bring connectivity to many Veterans living in rural towns and communities. Microsoft and its partners will be working with VA to provide capital, technology expertise, and training resources to bring broadband access to people in these underserved communities. Our hope is that this effort will unlock new economic opportunities, while also enhancing quality of life.

Through the partnership, we’ll help VA identify communities with Veterans in need and work with our internet service provider (ISP) partners across the nation to bring broadband services to those regions. Following our Airband Initiative model, we’ll also provide the Veterans in these newly connected communities with digital skills training so they can take advantage of the tools and services connectivity enables, including critical telehealth services provided by VA.

In the past 22 months, through the Microsoft Airband Initiative, we have seen firsthand just how many communities lack connectivity at broadband speeds and how this can hinder growth and new opportunities. We’ve also seen that partnering with ISPs to serve those most in need is an effective strategy to make progress quickly on this important issue. Our work with VA builds on those lessons and approach, which has resulted in partnerships that will bring connectivity to 1 million unserved rural residents in 16 states to date, with a plan to reach 3 million by 2022.

This also builds on our commitment to the military and Veteran community. We’re passionate about our work with this community and take a holistic approach to helping Veterans gain the critical career skills required for today’s digital economy through career training and re-training, soft-skills support, and hiring. The company’s cornerstone Veteran program, Microsoft Software & Systems Academy (MSSA), provides the Veteran community with an 18-week (or two nine-week terms) training for high-demand careers, with graduates gaining an interview for a full-time career at Microsoft or one of the company’s more than 400 hiring partners. We’re also proud of our strong network of partners, all of whom champion our same vision to assist the community.

We owe it to the men and women who have sacrificed so much for our nation. Veterans living in rural communities deserve to have the broadband internet access enjoyed by many who live in urban areas. Addressing the broadband gap across the country requires innovative solutions from both the public and private sectors, and we hope this partnership will help us make significant progress toward closing the connectivity gap for the Veteran community.

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