I just wanted to let you know that I received a phone call this evening from a guy called “Daniel” from “Technical Maintenance of Microsoft Windows.” He said that Microsoft had received error messages from my computer and he asked me to turn my computer on and follow his directions to fix this. I told him that I would sort it out myself and hung up on him.
That sounds like a typical tech support phone scam that cybercriminals use to:
- Trick you into downloading malicious software.
- Take control of your computer remotely and adjust settings to leave your computer vulnerable.
- Request credit card information so they can bill you for phony services.
Gabby did the right thing by hanging up on “Daniel.” For more information, see Avoid tech support phone scams.