Hotmail: Three new security improvements

The Hotmail team has been busy. Three of our favorite new security improvements are:

No more easy passwords. You might know that millions of people use the word “password” as their password. But did you know that millions of people also use “ilovecats” and “gogiants”? Hackers know this. And so do engineers at Hotmail. That’s why, very soon, you will no longer be able to use these weak passwords and others like it. If you already have a weak password, Hotmail might ask you to change it in the future. Find out how to create a strong password.

Help your hacked friends. The first people to know that your Hotmail account has been compromised are often the people in your contact list who get spam from you. Hotmail has a new feature that lets you report someone else’s account has been hacked. You can even report people who use other email providers and Hotmail will send that information to the appropriate people.

For more information, see Help! My friend’s account has been hacked.

Better encryption. If you use the Outlook Hotmail Connector to manage your Hotmail account in Outlook, your email, contacts and calendar are now more secure. The newest version of the Outlook Hotmail Connector adds support of the HTTPS protocol for all communication between Outlook and Hotmail.

 You can manually install the newest version of the Outlook Hotmail Connector 32-bit and 64-bit versions for Outlook 2003, 2007 and 2010 on Windows.

Note: If you don’t know whether your computer is running a 32-bit or a 64-bit version of Windows, see 32-bit and 64-bit Windows: frequently asked questions.

Hotmail has also expanded our SSL protection for other Windows Live services too. For more information, see An update on SSL support.

About the Author
Eve Blakemore

Group Manager, Trustworthy Computing

Eve Blakemore is a Group Manager for Trustworthy Computing who delivers consumer guidance around the latest trends in security and privacy. Eve joined Microsoft in 1998 and has worked in corporate and field roles with Microsoft Learning, US Public Sector, Read more »

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  1. Anonymous

    What new security improvements?!!

    My email address is sending out spam mail that I cant even track. It's using my email address and my contacts as well. That is no evidence of any improvement!

  2. Anonymous

    Hotmail deleted all of my email and my wifes email and folders for no reason. Still can't get emails either and they said they can't retrieve them. 

  3. Anonymous

    Suggestion. In order to protect sensitive data, and verify sender, there should be a way to send email securely and a 'stamp' verifying sender and that the documents are digitally signed.

  4. Anonymous

    Thank you for the info.I was recently scammed I got a message saying that I had virus's on my computer but I got in touch with you and downloaded the fix it worked well and now I am more vigilant.Thank you

    I use your Free anti virus it is good.  

  5. Anonymous

    If Nick is correct then he needs to change his Hotmail account password. This should stop his account from being used by someone (or something) else. Hotmail passwords can be stolen in a number of ways that have nothing to do with Hotmail itself and which therefore Hotmail can't defend against.

  6. Anonymous

    These are the messages I continue to receive when attempting to mark these as Phishing Scams; only 31 today thus far….

    There was a problem with the Windows Live Hotmail service (a temporary network connectivity issue that has nothing to do with your computer). Please try again.


    We can't connect to Windows Live Hotmail right now. Please make sure that you're connected to the Internet and try again


    another one stating something about reporting to Microsoft

  7. Anonymous

    That's fine – BUT –  a lot of sites seem to be set up to prevent use of "Special Characters" and some require the first character to be a letter or prevent use of full caps!

  8. Anonymous

    The future looks a bit safer.  I've experienced spamming and hacking.  Not fun.  Thank you.

  9. Anonymous

    My email address has been sending out spam as well. I've contacted  microsoft and the results  nada.. They say contact hotmail  … hotmail says contact microsoft. I've changed passwords ,, it's still there. Sorta a pain in the proverbial butt.

  10. Anonymous

    I had the same problem, but to fix it, just go in and change your password and that will stop your email address from being hacked and your contacts being spammed.

  11. Anonymous

    Why do I need hotmail and outlook express only I only use hotmail so do I need both and why

  12. Anonymous

    i have been blocked and can not get email back to unblock me why

  13. Anonymous

    Switching between our email accounts is now much more difficult.

    I am not impressed.

  14. Anonymous

    I have been working for at least six hours to report to you that my email accout has been hyjacked.    Nothing has worked. I even brought my notebook to my computer repair shop. He also said Nothing i can do. I tried a 866 number  no help. I nthe meantime my contacts are being told that my life is in danger in various parts of the world and would they send $3000 or more to help me. You are of no help at all and i am at a loss for what to do.  THANKS FOR NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

  15. Anonymous

    I knew you would not post my complaint

  16. Anonymous

    I am not sure that this is what is happening with my hotmail. Every time I open it, I have multiple failed message reports for e-mails I never sent…Please someone…HELP

  17. Anonymous

    I need my email address . i not have problem with hotmail. why is block in hotmail?

  18. Anonymous

    my computer has been hacked, no e-mail for 14 days or more. everything else works. I talked to India for three hours they could not help me.  What is the problem and how can I solve it?? hotmail will not accept my password and if i change (5times.. it will still not accept it. they say they will send code to my e-mail or phone.. do not own cell phone and how can I get password, when my hotmail does not work??? a circle round and round.. no solutions. Thank you..

  19. Anonymous

    someone named carolyn busch has hijacked my msn e-mail account. she has changed my password somehow. my name is carl wallingford and i am having difficalty getting advice from you.

  20. Anonymous

    how do i retrieve my email addresses from my old hotmail acct thats been hacked

    and my password no longer works for that acct ???

    I now have a new hotmail acct.

  21. Anonymous

    My ex has changed my password and now I am unable to sign in, I've tried resetting my password but they want a different email address to send it to. The only two options MSN is giving me is both of his email addresses. Obviously I don't want the new password going to him, any tips?

  22. Anonymous

    Changing my password has not stopped my problem. My account was used for spam and now it is showing in Japanese or Bangladesh and I can no longer get anymore new emails. How can I retrieve my old emails. Someone was using another email as a second and changed my secret question. What a mess. Help!

  23. Anonymous

    Good I am not hte only one. Ever since the updates my e-mails been hacked. I've been with msn almost ten years and this has never ever happened.  I am so far dissappointed with their help to resolve this. i"ve changed my pass word we'll see if it works the second time!

  24. Anonymous

    My email has been hacked, can not sign in with my password

  25. Anonymous

    i sure wish theres an easier way to get back my hotmail…please somebody take the time to unblock my hotmail,its one of my favorites…horoscope and all that news from other people

  26. Anonymous

    The feature of 'My friend's been hacked' is available in hotmail of English version.

    I usually use hotmail of traditional chinese, it's unavailable.

  27. Anonymous

    My daughter's hotmail account has been hacked. Bogus email messages, ostensibly from her are being sent to addresses in her hotmail account. 

    Can you please tell me how to fix? The first bogus message appeared early Sep 3.

  28. Anonymous

    I am Trying this Virus Protection to see if I like it

    I get Mcafee free with my DSL connection.

    But I don't like Mcafee to good!! So I hope this works better it looks cool

    I hope to Improve Hotmail.

  29. Anonymous

    Sorry, they don't work. Nothing works about hotmail anymore, we're all spreding viruses out of control and all the help, support system leads to circular nothingness. Please do improve, it once was a great e mail service.

  30. Anonymous

    my email was blocked

    I am not sure that this is what is happening with my hotmail. Every time I open it, I have multiple failed message reports for e-mails I never sent…Please someone…HELP

  31. Anonymous

    my email has been hacked and the password changed,ii can't access it or reset password because i forgot the alternative email's account,,can you help me how to recover my hotmail account

  32. Anonymous

    My email address was hacked into now i cannot access my emails its been a month now i need to unblock my account please help me.

  33. Anonymous

    I have a problem with my account as it has been blocked since two days ago.

    Please, can you help me to recover it?

    Thank you very much


  34. Anonymous

    I was hacked this past saturday, all of my contacts received spam.  I changed my password, created another email account, did keep hot mail available in case I missed anyone and today another spam email went out from my hot mail account, I guess I just have to close out the account with MSN>

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