Deemed an essential service, T-Mobile — the third largest wireless carrier in the U.S. — needed to prioritize the health of its employees, pare itself down to about 20 percent of its retail operation, communicate extensive changes to a nationwide workforce and create a safer, more-informed, properly staffed retail environment. For this, in a matter of hours, the Bellevue, Washington-based wireless company’s workforce began adapting to the new normal via a COVID-19 mobile app that would carry the company through the crisis. Click here to read the full article on how T-Mobile used Power Apps to adapt retail during these strange times.