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At Microsoft, our goal within healthcare is to empower people and organizations to address the complex challenges facing the healthcare industry today. We help do this by co-innovating and collaborating with our customers and partners as a trusted technology provider. Today, we’re excited to share progress on the latest innovations from Microsoft aimed at helping address the most prevalent and persistent health and business challenges:

Frictionless exchange of health information in FHIR makes it easier for researchers and clinicians to collaborate, innovate and improve patient care. As we move forward working with our customers and partners and others across the health ecosystem, Microsoft is committed to enabling and improving interoperability and required standards to make it easier for patients to manage their healthcare and control their information. At the same time, trust, privacy and compliance are a top priority – making sure Protected Health Information (PHI) remains under control and custodianship of healthcare providers and their patients.

We’ve seen a growing number of healthcare organizations not only deploy new technologies, but also begin to develop their own digital capabilities and solutions that use data and AI to transform and innovate healthcare and life sciences in profoundly positive ways. Over the past year, together with our customers and partners, we’ve announced new strategic partnerships aimed at empowering this transformation.

For example, to enable caregivers to focus more on patients by dramatically reducing the burden of documenting doctor-patient visits, Nuance has released Nuance Dragon Ambient eXperience (DAX). This ambient clinical intelligence technologies (ACI) is enriched by AI and cloud capabilities from Microsoft, including the ambient intelligence technology, EmpowerMD, which is coming to market as part of Nuance’s DAX solution. The solution aims to transform the exam room by deploying ACI to capture, with patient consent, interactions between clinicians and patients so that clinical documentation writes itself.

Among health systems, Providence St. Joseph Health is using Microsoft’s cloud, AI, productivity and collaboration technologies to deploy next-generation healthcare solutions while empowering their employees. NHS Calderdale is enabling patients and their providers to hold appointments virtually via Microsoft Teams for routine and follow-up visits, which helps lower costs while maintaining the quality of care. The U.S. Veterans Affairs Department is embracing mixed reality by working with technology providers Medivis, Microsoft and Verizon to roll out its first 5G-enabled hospital. And specifically for health consumers, Walgreens Boots Alliance will harness the power of our cloud, AI and productivity technologies to empower care teams and deliver new retail solutions to make healthcare delivery more personal, affordable and accessible.

Major payor, pharmaceutical and health technology platform companies are also transforming healthcare in collaboration with us. Humana will develop predictive solutions for personalized and secure patient support, and by using Azure, Azure AI and Microsoft 365, they’ll also equip home healthcare workers with real-time access to information and voice technology to better understand key factors that influence patient health. In pharmaceuticals, Novartis will bring Microsoft AI capabilities together with its deep expertise in life sciences to address specific challenges that make the process of discovering, developing and delivering new medicines so costly and time-consuming.

We’re pleased to showcase how together with our customers and partners, we’re working to bring healthcare solutions to life and positively impact the health ecosystem.

To keep up to date with the latest announcements visit the Microsoft Health News Room.

About the authors:
As Corporate Vice President of Health Technology and Alliances, Dr. Greg Moore leads the dedicated research and development collaborations with our strategic partners, to deliver next-generation technologies and experiences for healthcare.

Vice President and Chief Medical Officer Dr. David Rhew recently joined Microsoft’s Worldwide Commercial Business Healthcare leadership team and provides executive-level support, engaging in business opportunities with our customers and partners.

As Corporate Vice President of Healthcare, Peter Lee leads the Microsoft organization that works on technologies for better and more efficient healthcare, with a special focus on AI and cloud computing.