The new reality requires not only supporting secure remote productivity and collaboration, but also other remote operations, such as onboarding, offboarding, and training employees. Joy Chik, corporate vice president, Identity Division, Microsoft’s Cloud + AI, outlines the updated set of guiding principles Microsoft is following to deliver a secure and scalable identity solution that’s seamless for end-users.

Click here to learn more about how customer experiences and insights have helped shape the investments Microsoft is making in identity services for the coming year and beyond.