A recent IDC Survey Spotlight names Microsoft the top company for trust and customer satisfaction in enabling smart-city digital transformations.
IDC surveyed 151 U.S. local government organizations on the capabilities of 15 technology vendors. “Microsoft was the top-scored vendor in both questions,” notes the IDC Survey Spotlight. “IDC believes that (Microsoft’s) satisfied installed base, coupled with its extensive work on building cloud capabilities, analytics and a smart-city partner ecosystem for its CityNext product have had a large effect.”
Kathryn Willson, Microsoft CityNext director, says the IDC measurements are important “because trust sits at the core of our CityNext initiative, which helps city leaders engage citizens, empower employees, optimize operations and transform their cities to become safer, healthier, better educated and more sustainable. In every conversation with city leaders, we talk about trust because it’s vital to delivering new digital experiences, services and accessibility to end users.”
To learn more, visit the Microsoft in Government blog.
Microsoft News Center Staff