Closing the Digital Divide in Detroit’s Lower East Side

Eastside Community Network in Detroit offers hands-on training to bridge the digital divide. Have you ever struggled to use an app or a website? Who did you turn to for help — friends, family? Bring Your Own Device Technology Training (BYOD) provides this kind of help to residents of Detroit’s Lower East Side. BYOD was brought to the community by the University of Michigan School of Information (UMSI) and longtime community development organization, Eastside Community Network (ECN). The two main spearheads of this project are Suzanne Cleage, Director of Neighborhood Growth at ECN and Kentaro Toyama, PhD, W.K. Kellogg Associate Professor of Community Information at UMSI. The program is also supported by Orlando Bailey Director of Community Partnerships at ECN and students from University of Michigan (U of M).

Eastside Community Network in Detroit offers hands-on training to bridge the digital divide. BYOD works to close the digital divide in Detroit’s Lower East Side neighborhoods. East Side hotspots, like West Village and Jeff-Chalmers, are experiencing rapid growth and receive lots of attention from the media and the city government. Other areas have yet to benefit from civic investment initiatives centered in areas like midtown and downtown.

Once a month, tech-savvy residents as well as graduate students and professors from U of M gather at the ECN headquarters to help residents increase their digital literacy skills. Questions can range from “How do I set up email?” to “What is the cloud and what happens when I put stuff in it?” ECN has both community members and academics to assist. This creates an inclusive environment where residents feel comfortable asking for help, while at the same time providing enough expertise so that all questions can be answered.

Technology can help people solve problems and connect, but only if people know how to use it. As technology becomes an increasingly essential part of everyday life, it is important to make sure no user is left behind. ECN uses email, mail, flyer canvassing and door-to-door outreach to let residents of the Lower Eastside know BYOD is happening. Sometimes, closing the digital divide means embracing analog, low-tech solutions that meet people where they are.

Orlando Bailey, Director of Community Partnerships at ECN, shared one of his favorite stories about BYOD. Ms. Minnie, a Lower East Side resident did not know how to use Skype to speak with her grandchildren in California. Once she learned how to register for and use the application, Ms. Minnie immediately Skyped her grandchildren and was able to see and chat with them. She plans to use Skype regularly to stay in touch with her family.

Eastside Community Network in Detroit offers hands-on training to bridge the digital divide. Civic tech often conjures images of large scale projects dealing with open data portals or fancy apps that help the cities communicate better with residents, but it’s important to remember that some of the most impactful civic tech work can be as simple as helping a neighbor set-up email for the first time. To ensure that civic tech does not exacerbate existing societal divisions, it’s important to proactively work on closing the digital divide. Programs like BYOD are a model for community-founded, community-led programs that increase digital literacy in America’s urban neighborhoods.

Postcard from India: Breaking Through Barriers For People With Disabilities

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. With over 1 billion people with disabilities in the world, we’re passionate about ensuring that our products and services are designed for people of all abilities. We are committed to transparency, accountability, and inclusion in our products and our culture, and we are deeply inspired by the opportunity to work with others around the world to explore what’s possible. Read more about Microsoft’s commitment here. This discussion will focus on the remarkable Ruma Roka, and how her vision and leadership created the Noida deaf Society and its enduring impact on the Youth and adult with hearing disabilities in India.

There are about 60 million deaf people in India. They often face significant poverty, lack of medical facilities and lack basic communications skills. At times, the deaf in India are not viewed as trainable workers, when, in reality, they simply have a different mode of communicating with the rest of the world. All they need is a means to communicate and a supportive environment.

Ruma’s journey from homemaker to a champion of the deaf is incredible. In a country with limited resources for the underserved, Ruma has been an advocate and a pathfinder for improving rights and livelihood for the deaf. Facing big challenges like social stigma, lack of education (curriculum and facilities) and lack of government programs, she also faced her own biggest fear: the fear of failure. Ruma began her journey in 2004, and like many nonprofit founders, she was living comfortably but not satisfied with her personal direction and impact on her community. While watching TV, she saw a program on sign language and was fascinated by the use of hands as a means of communication. This is especially interesting as she had no deaf family members, and her leadership approach demonstrates her clear vision and passion for making a difference. She made the commitment and completed her sign-language course in 2004. This knowledge connected her to the deaf community and she realized the challenges facing the deaf in India: family communications options, education and the lack of workforce opportunities. As Ruma said, “My work is not a job, it’s a responsibility”.

She identified some of the key challenges for the deaf in India:

  • The need for social skills development in addition to basic communications skills
  • The need for job skills, including the ability to translate signing into more traditional communications like writing
  • The need to have free curriculum and a workforce strategy that ultimately will include job opportunities in banks, technology and retail

To address some of these issues, Ruma started the Noida Deaf Society (NDS) in 2005. She started out in her own home with just five students. She created visual training materials and ultimately created curriculum which includes computer training for her students. She worked with local content developers and created English Reading and Writing Communication/Indian Sign Language. Perhaps most importantly, as Ruma recruited and trained her students, the students became the teachers of the next generation of students. She found that the best teachers for the deaf are the deaf themselves. They bring the passion, the drive and the ownership and don’t view their role as a job, but a mission. This was a first — professional training for the deaf that was taught by teachers who were themselves hearing impaired. Through word of mouth, NDS now reaches 1,000 students every year and has expanded to 5 centers in Noida, Delhi, Jammu and Jaipur. Ruma has been decorated with many national awards and has delivered a TED Talk:

When you enter the Noida school, the first thing you notice, of course, are the children! The two story building is divided into several classes, which are simply separated by curtains–since all the classes are taught through sign language, it’s very quiet (except for the occasional laughter), so multiple classes for various age groups and skill sets can co-exist in a relatively small space. I was also struck by how young most of the teachers are—having recently been students themselves, they seem to relate very with their younger charges. NDS also focuses on teaching students about technology. There is a small computer center, where students learn computer skills and take courses for certification.

Future expansion of NDS includes, working with more schools from across India and expanding the current curriculum and teacher leadership geographically, and possibly a primary school for early childhood learning. Another area is focusing more on the social skills for students and increasing the students’ confidence. Ruma sees teachers as the “leaders of our children” and has created an environment to positively impact thousands of young people, providing them skills, self-assurance and an improved chance at economic success. Under Ruma’s leadership, Noida School for the Deaf has truly become a lighthouse for the deaf, and provides an inspiring story of hope, economic empowerment and leadership.

One Chicago Laying it all On the Table — #OnTheTable2017

On May 16, once again, thousands of Chicagoans held civic and community conversations while breaking bread with old friends and new. The Chicago Community Trust’s On the Table is an annual forum designed to elevate civic conversation, foster new relationships and inspire collaborative action across the region. I now officially declare the Chicago Community Trust’s On the Table program to be an official phenomenon.


[fəˈnäməˌnän, fəˈnäməˌnən]
phenomena (plural noun)

  • a remarkable person, thing, or event.

synonyms: marvel · sensation · wonder · prodigy · miracle · rarity · nonpareil ·

Microsoft was again honored to both host and attend several On the Table programs, each one focused on Civic Tech and Civic Engagement, with a different dialog and audience. We began the day by hosting a research readout and panel with mySociety addressing New findings: What We’ve Learned About Civic Tech in Cities. Specifically, mySociety has researched five case studies of civic tech projects deployed by U.S. cities in recent years and found implications for broader changes to service delivery. Nearly 50 attendees joined our table to hear more details from the study’s authors, as well as national leaders in municipal civic tech. Once the panel finished their remarks, the audience contributed their experience to an actionable conversation. We’d like to thank the following for traveling to Chicago to join our On the Table program:

  • Moderator, Emily Shaw, Senior Implementation Advisor at the Center for Government Excellence at Johns Hopkins University
  • Richa Agarwal, Software developer, Consumer Financial Protection Bureau, and former Code for America fellow
  • Demond Drummer, CoderSpace
  • Rebecca Rumbul, Director of Research, mySociety

For more information on the mySociety’s research on Civic Tech in Cities, please see the complete research.

With a minor pause in the late morning, we then had the pleasure of hosting the ADA 25 Advancing Leadership Chicago team for a more intimate, roundtable discussion. This On the Table was also held at the Microsoft Technology Center and co-hosted by Steve Solomon of Exelon and Commissioner Karen Tamley. Our goal was to broaden the awareness about this cutting edge program that is building a network of leaders with disabilities and adding a new dimension of diversity to Chicago’s civic life: ADA 25 Advancing Leadership. ADA 25 Advancing Leadership is the first program of its kind in the nation designed specifically to ensure that Chicago’s vibrant civic and professional life fully includes leaders with disabilities. The continuous work of connecting its Members network with opportunities to serve as leaders is known as the Civic Connections Project. At our lunch, we brainstormed opportunities to connect our members into civic positions ranging from committees, task forces, associates boards, boards of directors and more.

To learn more about the program, I invite you to visit their website and watch this short video capturing the importance of this initiative through the lens of it participants.

If you are interested in learning more about ADA 25 Advancing Leadership on a regular basis, please join our Facebook pages.

Happy Monday to everyone! Last week, ADA 25 Advancing Leadership hosted an event to get feedback on recruiting for this…

Posted by ADA 25 Advancing Leadership on Monday, May 22, 2017

The final On the Table of this very busy day was hosted by Denise Linn and Sonja Marziano of Smart Chicago and Connect Chicago. Since the launch of On the Table, participants have indicated that equity and social inclusion were among the most frequent topics of discussion at the events they attended.

So, this year, organizers suggested that equity be part of these conversations. Because equity is at the heart of our collective work, The Hive Chicago Fund for Connected Learning, The Hive Chicago Learning Network and the Smart Chicago Collaborative joined together to host a “multi-table” event focusing on Digital Equity in Education. Youth Digital Equity is the social-justice goal of ensuring that all young people have equal access and opportunities to use technology tools, computers and the Internet as well as the knowledge and skills to use them effectively. The aim is to bring new and different voices to the table, while having a fun, easy conversation with great food! The evening event was held at Northeastern Center for College Access and Success at 770 North Halsted. What an amazing resource and facility! The space was overflowing and the organizers wildly exceeded their target.

Congratulations to the Chicago Community Trust for their inspirational On the Table Program that is now a phenomenon in the region. And a special thank you to mySociety, ADA 25 Advancing Leadership, the Hive Chicago Fund, the Hive Chicago Learning Network and the Smart Chicago Collaborative, for the great dedication and work you do every day to make Chicagoland a center for innovation, digital equity and collaboration.

A Letter to Hannah Thompson (From Hannah Thompson)

As part of Microsoft’s commitment to diversity and empowerment, we’re thrilled to celebrate Women’s History Month with our newest spotlight series. We’ve asked local women leaders to write a letter to their teenage and college-aged selves to recall a moment in time when they felt empowered by technology. Throughout the month of March, we’ll be spotlighting this series on our blog. We hope these stories uplift you and inspire you to #MakeWhatsNext.

Dear Hannah,

You are sixteen years old right now. Life is rough; you don’t have many friends. You are doing a great job going to teachers for moral support. You’re actually starting to prepare for your motivational speaking career by being on the high school speech team. Yes, you have a motivational speaking career starting your junior year of college. It’s amazing and your DynaVox stays crucial to you and how independent you are. It is truly your voice. It lets you take a public speaking course in college, join a sorority, and engage in Elmhurst College’s campus ministry. I guess that would be a spoiler alert that you end up at Elmhurst College!

There have been many moments in your life that you have felt empowered by technology. As one could probably guess, when people first meet you at any age they talk to you as if you have a cognitive disability. I know, it’s frustrating now and it’s still incredibly frustrating at 26. You can bet every time you break that stereotype, you feel so empowered and it’s because of technology. You can use your DynaVox and shatter that preconceived notion. That is technology empowering you at sixteen — and now as a young woman.

You make meaningful, lasting relationships in college. Due to assistive technology, you are a powerful voice on campus. You end up taking that persona and going out in the world and you have only begun to make a difference. At 26, you are changing the world just by being independent in your own community and you start working at Easter Seals DuPage and the Fox Valley Region. Eventually, you end up as an advocate for the Dystonia Medical Research Foundation.

You are sixteen; focus on doing well on the ACT, speech team, and keeping your spirits up. You are brave, intelligent, and authentic. Keep being beautiful!


Hannah at 26 years old!

Hannah Thompson is a recent graduate from Elmhurst College with a B.A. in Communication. She is a motivational speaker encouraging people to do their impossible. Hannah has Cerebral Palsy and a movement disorder called Dystonia. The Cerebral Palsy affects her balance and her ability to walk and speak. She utilizes various assistive technology to improve her productivity and assure her success. She uses a DynaVox to communicate daily, and it has also played a critical role in support of her motivational speaking career. With the use of Intellikeys, Hannah accesses her laptop commands efficiently. Along with these critical tools, Hannah uses software such as WordQ and Kurzweil to assist her in succeeding in college and now in her career.

How To Get Involved And Support People With Disabilities — From Global To Local


Did you know that December 3rd is the “International Day of Persons with Disabilities” every year? How about that more than 1 in 10 residents of Illinois live with a disability, yet only 35% of working-age Illinoisans with disabilities have jobs?

Group of five individuals standing by ADA25 sign

Since 1992, the United Nations International Day of Persons with Disabilities (IDPD) has been celebrated annually on the 3rd of  December around the world.

The theme for 2016’s International Day is Achieving 17 Goals for the Future We Want. This theme notes the recent adoption of the 17 Sustainable Development Goals (SDGs) and the role of these goals in building a more inclusive and equitable world for persons with disabilities.

This year’s objectives include assessing the current status of the Convention on the Rights of Persons with Disabilities (CRPD) and SDGs and laying the foundation for a future of greater inclusion for persons with disabilities.

Shelley Stern Grach giving speech with transcriber of text visible on Surface Hub

I had the honor of attending an excellent program which complemented the International Day— the Global Aspects of Disability Panel Discussion,  hosted at The Northern Trust and supported by the Chicagoland Business Leadership Network (CBLN). The mission of the CBLN is to drive success through disability inclusion and to advance disability inclusion by providing the business community with tools, resources and solutions that drive employee hiring, engagement and performance. Check them out at

Group listening to speeches.

Other resources that CBLN provides include:

  • Education programs, such as the Disability Inclusion Opportunity Summit, the premier conference in the Midwest exploring business issues related to disability inclusion
  • Resources to connect businesses to the untapped labor pool and tools to gauge performance, including the USBLN’s Disability Equality Index (include copywrite marking)
  • Networking and access to share best practices

Later that same day, Microsoft had the honor to host the  networking program for the ADA 25 ADvAncing Leadership program! What a great time we had! ADA 25 Advancing Leadership’s long term vision is that Chicago’s vibrant civic life will include people with disabilities to reflect the diversity of the population. Its mission is to build a pipeline and network of leaders with disabilities who are deeply engaged in the civic life of the Chicago region and advance the careers of people in that pipeline. Programs include:

  • Civic Connections project – to increase the number of people with disabilities serving in civic leadership positions
  • Members Network-Leaders who attend quarterly educational and networking events
  • Leadership Institute-a competitively selected class of 16 emerging leaders with disabilities

Team of 4 ladies in chairs smiling at cameraWhat can you do?

  • Learn about the global and local resources available to business leaders and to people with disabilities.
  • Please check out the talented people for this year’s cohort at
  • Reach out! It’s about people reaching out to people and connecting.

Welcoming ADA 25 Advancing Leadership’s 2017 Fellows Class!


ADA 25 Advancing Leadership announced the 2017 Fellows Class at the Chicagoland Business Leadership Network’s Disability Inclusion Opportunity Summit on October 21st. The 18 competitively selected emerging leaders with disabilities will participate in a Leadership Institute retreat in January and March of 2017.

ADA 25 Advancing Leadership’s mission is to build a pipeline and network of leaders with disabilities who are deeply engaged in the civic life of the Chicago region and advancing in their careers – consistent with the promise of the ADA. ADA 25 Advancing Leadership began as a legacy project of ADA 25 Chicago – an initiative of the Chicago Community Trust to commemorate the 25th anniversary of the Americans with Disabilities Act (ADA) and leverage the milestone to ensure greater inclusion, empowerment, and opportunities for people with disabilities.

ADA 25 Advancing Leadership works to support the realization of disability as part of diversity in the Chicago region. This program is in part the answer to the continued requests I receive from leaders in the government, corporate, and non-profit sectors who are seeking qualified individuals with disabilities for civic service in Chicago. I am excited to announce this year’s Fellows class and look forward to the strides they will make in improving the Chicagoland region.

Congratulations to the following ADA 25 Advancing Leadership 2017 Fellows:

Tiffany Askew
Ombudsman Program Manager, Access Living

Adam Ballard
Manager of Organizing and Policy, Access Living

Kimberly Brown
Senior Business Analyst, Commonwealth Edison

Kevin D’Ambrosio
Office Supervisor, Faithful+Gould

Cheryl Farney
Certified Recovery Support Specialist and Medical Social Assistant, University of Illinois Chicago Hospital

Bridget Hayman
Director of Digital Content Marketing, Easterseals National Headquarters

Tsehaye Geralyn Hebert

Brian Heyburn
Doctoral Candidate, Disability and Human Development , UIC-Chicago

Esther Lee
Attorney, Disability Law Collective
Co-Founder, Able Community

Michele Lee
Finance Senior Administrator, International Treasury, Aon Corporation

Veronica Lozano
Women, Infant, Youth, Children Ryan White Case Manager, Howard Brown Health

Norma Jane Mejias
Doctoral Candidate, Disability and Human Development, UIC-Chicago

Chaitanya Manchanda
Cyber Security Professional, Discover Financial Services

Risa Jaz Rifkind
Program Associate, Chicago Community Trust

Margaret Sugrue
Community Relations Coordinator, Blue Cross and Blue Shield of Illinois

Chad Turner
Vice President, Finance & Business Manager, JPMorgan Chase

Caity-Shea Violette
Manager of Marketing and Communications, Thresholds

Mark Williams
Grants Manager, United Way of Metropolitan Chicago

For more information about ADA 25 Advancing Leadership visit

unnamed-1Karen Tamley was named Commissioner of the Mayor’s Office for People with Disabilities (MOPD) in March of 2005 by Richard M. Daley and reappointed by Mayor Rahm Emanuel in May of 2011.  MOPD promotes full inclusion of people with all types of disabilities and strives to make Chicago the most accessible city in
the nation.

In her role as Commissioner, Ms. Tamley leads numerous disability policy and accessibility compliance initiatives in transportation, city infrastructure, emergency preparedness, housing, education, and technology.  She also oversees the delivery of independent living services such as in-home supports, home accessibility modifications, amplified phones, and employment readiness to thousands of Chicagoans with disabilities.Commissioner Tamley serves as the City’s representative regarding disability related policy on a number of boards and committees, including the Pace Board of Directors, the region’s Paratransit service provider. In 2015, Commissioner Tamley was appointed by President Obama to serve on the United States Access Board, which develops accessibility guidelines and standards for the built environment, transportation, communication, medical diagnostics equipment, and information technology. Most recently, the Civic Federation of Chicago and Motorola Solutions Foundation named Commissioner Tamley the recipient of the 2015 “Excellence in Public Service Award” for her extraordinary impact. 

Commissioner Tamley serves as the City’s representative regarding disability related policy on a number of boards and committees, including the Pace Board of Directors, the region’s Paratransit service provider. In 2015, Commissioner Tamley was appointed by President Obama to serve on the United States Access Board, which develops accessibility guidelines and standards for the built environment, transportation, communication, medical diagnostics equipment, and information technology. Most recently, the Civic Federation of Chicago and Motorola Solutions Foundation named Commissioner Tamley the recipient of the 2015 “Excellence in Public Service Award” for her extraordinary impact.

Under Commissioner Tamley’s leadership, Chicago received the Accessible America Award from the National Organization on Disability and for two years, MOPD was named “Best Government Department” by the Deaf Illinois.

For 15 years prior to her appointment, Tamley served in management, policy and advocacy roles at disability organizations in Washington D.C., Denver and Chicago. Prior to her appointment as Commissioner, she was the Director of Programs at Access Living a center for advocacy and services for people with disabilities in Chicago.

Commissioner Tamley earned a Bachelor of Arts in Psychology from the University of California, Berkeley.

ADA Leadership Institute for People with Disabilities — Applications and Nominations Open until August 31

Do you know an emerging leader with a disability? Nominate them and encourage them to apply.

Image description: Approximately 20 ADA 25 Advancing Leadership Members are seated around a long rectangular conference table deeply engaged in discussion. At the closest end of the table is a woman facing away from the camera and towards the group leading the discussion.

Image description: Approximately 20 ADA 25 Advancing Leadership Members are seated around a long rectangular conference table deeply engaged in discussion. At the closest end of the table is a woman facing away from the camera and towards the group leading the discussion.

“More than just one weekend, the experience is about something much bigger than the classes. It is about community, connection, network and opportunity. It is about being seen as a leader and being able to draw strength from others.”ADA 25 Advancing Leadership Inaugural Fellow

Emerging leaders in the Chicago region have a unique opportunity to join a network of people with disabilities who are committed to participating in volunteer leadership position while they grow professionally. Applications and nominations to ADA 25 Advancing Leadership’s next leadership development retreat will be open until August 31.   


About 20% of our population has a disability. While disability is a natural part of the human experience, the under employment of people with disabilities, high poverty levels, and absence of people who disclose their disabilities in leadership positions demonstrate the continued exclusion of this minority group from the mainstream. This is where ADA 25 Advancing Leadership comes in.  The long term goal is to ensure that the perspectives and talents of people with disabilities of all kinds are included in the Chicago region’s rich civic life.

The idea behind Advancing Leadership is the same idea behind the Americans with Disabilities Act – that people with disabilities have the right to equal opportunity and full participation in society. In fact, the program came out of last year’s celebration of this civil rights legislation’s 25th anniversary, and retains the name ADA 25 in its name. We use the broad definition of disability under the ADA – inclusive of disabilities that are apparent and those that are non-apparent, such as mental health and learning disabilities.


ADA 25 Advancing Leadership kicked off at the end of last year with 25 competitively selected members. Sixteen of these are emerging leaders participated in a 3 day retreat in December. These inaugural Fellows embraced the leadership training experience as a unique opportunity to connect disability identity, the social barriers to inclusion, and leadership training. They forged deep bonds with each other, learned from Chicago’s leaders, and established personal plans for long-term leadership.  


Image Description: The ADA 25 Advancing Leadership Fellowship Cohort

Our Fellows and members are creating a network and participate in educational opportunities around key issues such as employment and education; but beyond being a network of support and learning, they are beginning to fulfill Advancing Leadership’s long term vision. We have created the Civic Connections Project, and are starting to see our members increase their involvement. In the past 9 months, 9 have joined new advisory committees, task forces and boards, and another 13 connections are pending. These range from participation in cultural and disability rights organizations, young professionals councils, to a position on the board of a regional non-profit organization focused on fair housing, to public sector advisory task forces at state, regional, and municipal levels.

This program is the first of its kind in the nation and thanks to the involvement of The Chicago Community Trust, Exelon, and other corporate leaders we can keep moving forward on this final frontier of civil rights. To quote one of our inaugural Fellows, ADA 25 Advancing Leadership was “a life changing and transformative experience” that allowed our members to emerge with the skills necessary to become the next generation of leaders.

Last year, we were greater together; this year, we keep advancing together.

Applications for the next Leadership Institute retreat for emerging leaders with disabilities are NOW OPEN; the deadline is August 31. For details, application and nomination forms, please visit

Screen Shot 2016-08-14 at 8.34.33 PM

Image Description: Headshot of Emily Harris, Senior Director at the Chicago Community Trust

Emily Harris is a Senior Director at the Chicago Community Trust and the Executive Direct of ADA 25 Advancing Leadership. She was the Executive Director of ADA 25 Chicago, a one-year initiative to leverage the 25th anniversary of the Americans with Disabilities Act to advance full participation of people with disabilities in metropolitan Chicago.

Introducing the DigiSeniors Program


When you first think of the “digital divide” of access and essential skills, we typically first focus on Youth, vs. the population of senior citizens. However, one of our core commitments at Microsoft is to ensure that EVERYONE is connected skillfully and safely. And the statistics around senior citizens’ vulnerability to online scams is frightening:

  • With accumulated wealth and “nest eggs”, senior citizens are an attractive target for fraud, especially online abuse

PewInternet SeniorTechUseThese facts come as no surprise to some of us, especially the City of Chicago, where there are many digital literacy and digital access efforts across the city. As Julia Stasch of the MacArthur Foundation had said, “If the city doesn’t work for everybody, it isn’t working.” As the result of conversations between Danielle DuMerer, First Deputy Commissioner & CTO of the City of Chicago and Shelley Stern Grach, Director of Civic Engagement, Microsoft, they identified a strong need for resources for  senior citizen to get safely connected online. (Check out Shelley’s blog about her own family and their relationships with technology!)

DigiSeniors History

It’s incredible to see what we can achieve when take the ego out and focus on the mission at hand; civic tech works better when we collaborate. The Microsoft Chicago Civic Engagement and Retail Store teams have been hard at work with the leading individuals and agencies of the City of Chicago to develop a curriculum to help senior citizens get the basic digital skills, access, and safety knowledge that they need to keep up with the ever-evolving technology world. Partnerships include collaboration with the Chicago Public Library, DFSS, CHA, Department of Information Technology, Connect Chicago and other nonprofits.  After nearly a year’s worth of development, feedback, pilot sessions, Microsoft Chicago is happy to announce the launch of the DigiSeniors curriculum!

We recently launched our DigiSeniors curriculum during the July Connect Chicago Meetup, a community affiliated with the SmartChicago Collaborative, a civic organization supported by the City of Chicago, MacArthur Foundation, and many other players devoted to improving lives in Chicago through technology. ConnectChicago is a premier civic tech organization whose model has led to many successes in bridging the digital divide here in Chicago. The DigiSeniors curriculum will be hosted on their website LINK here, as the central hub for Chicago digital skills access.

Here are a few core aspects of DigiSeniors curriculum that stand out:

  • Integrated with best practices for senior citizens: interactive portions, large text, high contrast backgrounds, slow pace, and inspiring friendly environments!
  • 3 modules: Intro to Windows, Accessibility & Safety/Security
  • Free, fully editable curriculum for anyone to use and teach their own sessions!
  • Check out the full story on this Microsoft Sway (Microsoft’s new interactive presentation style!)

Our hope is that we can continue developing our curriculum with new additions and partnerships in future phases. The work of increasing digital skills and access in Chicago is a never-ending story, but the truth of the matter is that we are making real progress with efforts like these.

Are you a computer trainer, a teacher, a librarian, or a resident who wants to help close the technology gap in Chicago’s senior population? Sign up for a free “Train the Trainer” session here, which are sessions for agencies and community leaders to get fully acquainted with all 3 modules of the DigiSeniors curriculum. They will be led by a representative from Microsoft Civic Tech Engagement or the Microsoft Retail Store. After the train-the-trainer sessions, attendees will be fully prepared to lead their own classes and trainings for seniors.

DigiSeniors Helps Close the Tech Gap in Chicago

Here at Microsoft Chicago, we know how important it is that technology skills are totally accessible to all — no matter your age, race or gender. This is why we were excited to join the City of Chicago and Connect Chicago to launch a new curriculum for senior citizens called DigiSeniors.

All computer trainers, teachers, librarians and residents who are interested in helping close the technology gap in Chicago can sign up for “Train-the-Trainer” sessions. Read more about the initiative and how you can be a part of it on Smart Chicago’s blog here.

AccessChicago, the Midwest’s Premier Exhibition of Products and Services for People with Disabilities

AccessChicago Banner (1)

This week, Microsoft Chicago and our Retail Store team had the pleasure to participate in AccessChicago, hosted by the Mayor’s Office for People with Disabilities (MOPD). AccessChicago brought in nearly 2000 attendees to meet with nearly 100 businesses, government organizations and nonprofits who serve and support people with disabilities. At Microsoft, we create and deliver technology that is accessible and functional for all people of all ages. And we will continue to push the boundaries of what technology can do to empower every person on the planet. The Microsoft team was showcasing the various Accessibility capabilities of Windows 10. To learn more about the built-in assistive technologies in Windows 10 visit the following how-to topics:

Shelley AccessChicagoThe program included educational sessions, activities and games, workshops on Health; Therapeutic Art; Cooking;  Medicare/Social Security; sports including golf, judo and bowling; and special programming for children. There were resources on all kinds of technology and full size buses to demonstrate lifts and accessible transportation options. Best of all, we ran into some good friends, including Steve Luker (@1armedgeek) and Bill O’Connor and Ken Skord, both of AbilityLinks, a program of Marianjoy Rehabilitation Hospital.

Many thanks to Commissioner Karen Tamley (@karentamley) for bringing this important program to our attention. This was indeed a celebration of the community and a recognition of the 26th anniversary of the passage of the American Disabilities Act.

WP_20160713_10_52_52_ProIf you want to learn more about resources, especially about how technology can positively impact people with disabilities, here are a couple of suggestions:

  • Sign up to a great Facebook group: Technology and Disabilities
  • Follow @ITKANChicago on Twitter. This is a great organization which  develops Professionals with Disabilities into passionate Technology leaders.
  • Come to an ITKAN meeting! Great food and even better conversation.

Browse our Tweets below….check out the smiles and the positive interaction. Join our community!