While an undergrad at Columbia College, Bianca Alferes spent her time working in the television equipment center, helping students learn to use editing software. When she heard Chicago Public Library had an opening for a Cyber Navigator position, Bianca applied for the position. Now she helps various members from the Chicago community learn basic computer skills through the library’s free learning programs.
In Shelley Stern Grach’s latest Civic Chat: Networking Our Neighborhoods, Shelley talks with Bianca about the Cyber Navigator program and all the work Chicago Public Library is doing to help boost the city’s computer skills.
Watch Shelley’s chat with Bianca live on Advisor.TV.