What are your privacy perceptions?

To mark Data Privacy Day 2014, Microsoft released results of a survey measuring consumer privacy perceptions in the United States and Europe. According to our research, people in the United States estimate they have about 50 percent control over the way their information is used online. In Europe, it’s about 40 percent. 

At Microsoft, we’re committed to earning customer trust by demonstrating accountability and an inherent respect for privacy. Individuals expect us to prioritize their privacy and incorporate strong privacy protections into our products and services and we are constantly looking for ways to innovate on privacy in support of our customers.

For more information, see Marking Data Privacy Day with dialogue and new data, a blog post by Brendon Lynch, Chief Privacy Officer at Microsoft.

About the Author
Eve Blakemore

Group Manager, Trustworthy Computing

Eve Blakemore is a Group Manager for Trustworthy Computing who delivers consumer guidance around the latest trends in security and privacy. Eve joined Microsoft in 1998 and has worked in corporate and field roles with Microsoft Learning, US Public Sector, Read more »

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  1. Anonymous

    Everyone on the planet can get into my e-mail except me.  Every time I try to sign in it says I have to put in the garbledy goop of numbers and letters that are hard to read.  I get a stupid code to reset my password.  I keep trying until it finally accepts anything – by that time I have no idea what I entered that it took so next time I get to do it all again.  Please whatever happened to the security questions?  This system is maddening, so much so that I would have closed this account, but there currently is some information in there I need now…  and I can't get in to close it.  I have always been a Microsoft fan, but now ??????  The thing is I won't hear from you people because I can't open my account.

  2. Anonymous

    Revise the privacy Microsoft doesn't have on sharing contact lists and website visits with others for marketing and target advertising. I have no idea why a camera app needs my location information, or the Microsoft ringtone library app, or the Microsoft UTube app, for that matter. Do I really need to go on.

    I want to be able to control who sees what on my accounts. The linking of Skype and Outlook (Hotmail) caused me a lot of concern because of my contacts are now subject to being shared, I took my contacts out of Outlook once and now they are back – including some unlisted numbers that are not to be publically released.

    Some day I'll find a way to keep Outlook from getting those names.  

  3. Anonymous

    Not sure who is scamming me …. I've been getting UNAUTHORIZED MICROSOFT MSN charges every month since October 2013 in the amount of $10.62.  I have tried the listed 800 number, and if you don't have an account, you are immediately "shut down".  I've been in touch with my credit card bank, but there seems to be little they can do but refund the amount after I call and complain; they are NOT ABLE TO CANCEL the recurring charge.  If I get a new card number, they tell me it won't resolve the issue as this is a recurring charge.  There is NO WAY to reach a live person with microsoft to resolve this issue.  I AM THOROUGHLY DISGUSTED!!!  I've WASTED COUNTLESS HOURS of my life trying to get this issue resolved.  I sure would like to hear if anyone else has had this experience and if they were able to get it resolved!

  4. Anonymous


  5. Anonymous

    Microsoft isn't concerned with our privacy. Our privacy is bought and sold to the highest bidder and the NSA. If it ain't public info, don't put it out there.  

  6. Anonymous

    have any of you tried going into the chat section???  Microsoft has been awesome at helping me with various problems.  including straightening out my email problems.

  7. Anonymous

    The whole idea of privacy is bogus. Everynow and then someone gets into my outlook account and sends spam to all my contacts. Then all my contacts were sent to Skype and they sent them to Google. I encrypt personal things to my husband with pgp offline, then at least the creeps know only the source and destination of the messages. The percentage of people saying they have control of their privacy is similar to the percentage who voted for Obama. In that light this all makes sense..

  8. Anonymous

    richhels@ec.rr.com, If you get a new card with a new number your problem will be resolved as whomever is charging you won't have that new information.

    And if you truly think someone stole your identity and your CC number to make this charge happen, you should definitely get a new CC number.

    Furthermore, if your CC company didn't offer this in the first place, you should LEAVE that CC company RIGHT NOW!  as they don't care about you in the least, or themselves for that matter, because it seems clear that you've had your CC info stolen.

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