Stay safer when you shop online (part 3 of 3)

For the third and last installment in our series on how to stay safer when you shop online this holiday season, we have a few tips on what to do if you think you might already be a victim of a shopping scam.

Check your statements. If you think you might have given away personal or financial information to a cybercriminal, check your bank and credit card statements. You should do this regularly, especially over the holidays.

Get more information about what to do if you think you’ve been a victim of a scam.

Change your passwords. Change your passwords on shopping sites, your email account, bank account, and other online financial institutions. Don’t use the same passwords for each of these accounts.

Get more information about creating strong passwords.

Report scams, fraud, identity theft, or other abuse.

  • If you think you are on a suspicious site, in Internet Explorer click the gear icon () and then point to Safety. Then click Report Unsafe Website and use the web page that is displayed to report the website.
  • If you receive a suspicious shopping email message in Hotmail, click the check box next to the message in your Hotmail inbox. Click Mark as and then point to Phishing scam.
  • Report the scam to the website or service, to your local police, and the bank, credit card company, or other financial institution.
  • Report identity theft in the United States to the U.S. Federal Trade Commission (FTC) or call toll free: (877) 438-4338.
  • Report scams or fraud in the United States to the FTC or call toll free: (877) 382-4357.

For more information about how to stay safer when you shop online, see part one and part two in this series.

About the Author
Eve Blakemore

Group Manager, Trustworthy Computing

Eve Blakemore is a Group Manager for Trustworthy Computing who delivers consumer guidance around the latest trends in security and privacy. Eve joined Microsoft in 1998 and has worked in corporate and field roles with Microsoft Learning, US Public Sector, Read more »