Microsoft recently released Dynamics CRM applications for Windows Phone, iPhone and Android phones. Microsoft has also introduced a browser application for Dynamics CRM for users of Blackberry devices.
Apps are available in the respective stores and marketplaces. The apps are called Dynamics CRM and published by Microsoft Corporation. Some of the main capabilities provided by these applications include create, update and delete CRM records such as Tasks, Account, Contact, Lead and Opportunity; create appointments; assign records to other users; search for records; attach images to records; create and update notes and make phone calls using native device experience.
A few capabilities are available exclusively on Windows Phones, including mapping customer addresses, viewing social activity feeds and viewing cached data offline (only if you’ve already viewed the record once).
For the rest of the story, head on over to the Microsoft Dynamics CRM Blog.
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Microsoft News Center Staff