Phishing scam asks for credit card info to ‘unblock’ email

Unfortunately, scammers are creative and in seemingly endless supply. And Microsoft often hears of scammers trying to establish trust by using its name. Fortunately, a lot of savvy customers report these experiences. The Security Tips & Talk blog highlights a phishing scam that comes in the form of an email message claiming to be from Microsoft. The message states that the user’s email account is blocked and can only be unblocked with a credit card number. It’s not from Microsoft.

As a rule, never provide personal information in response to requests like this.

“In fact,” said Eve Blakemore of the Trustworthy Computing team, “it’s best not to respond at all.”

In her post, Blakemore provides links on reporting such scams, plus how to recover your account if you’ve been hacked.

Find out more on the Security Tips & Talk blog.

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Deborah Pisano
Microsoft News Center Staff