Support for Windows XP ends in one month on April 8, 2014

On April 8, 2014, Microsoft will end support for the Windows XP operating system.

As a result, technical assistance for Windows XP will no longer be available, including automatic updates that help protect your PC. Microsoft will also stop providing Microsoft Security Essentials for download on Windows XP on this date. (If you already have Microsoft Security Essentials installed, you will continue to receive antimalware signature updates for a limited time, but this does not mean that your PC will be secure because Microsoft will no longer provide security updates to help protect it.)

To stay protected after support ends, you have two options:

Upgrade your current PC

Very few older computers will be able to run Windows 8.1, which is the latest version of Windows. We recommend that you download and run the Windows Upgrade Assistant to check whether your PC meets the system requirements for Windows 8.1, and then follow the steps in the tutorial to upgrade if your PC is compatible. For more detailed information, read the FAQ.

Get a new PC

If your current PC can’t run Windows 8.1, it might be time to consider shopping for a new one. Be sure to explore the great selection of new PCs. They’re more powerful, lightweight, and stylish than ever before—and with an average price that’s considerably less expensive than the average PC was 10 years ago.

Find your perfect PC

For more information, see Support is ending soon.

About the Author
Eve Blakemore

Group Manager, Trustworthy Computing

Eve Blakemore is a Group Manager for Trustworthy Computing who delivers consumer guidance around the latest trends in security and privacy. Eve joined Microsoft in 1998 and has worked in corporate and field roles with Microsoft Learning, US Public Sector, Read more »

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23 comments
  1. Anonymous

    When i try to access my hotmail account,  i get a message from microsoft displaying an old hotmail account, saying they have sent me a new security code to the smckee account and i would have to enter the  to retrieve the new code. I have forgotten that password.  Meanwhile, i am unable to access my    that i use multiple times a day. Help, how can i get into my saccount And how can i get a new passwordfor my account?

  2. Anonymous

    can't asess my email

  3. Anonymous

    I think its a poor show that you dont carrie on with support for XP. You make these programs so you should carrie on with the support after all its not every one can afford to buy another computer in these time.

    It looks to me that you made your money and said good by to you XP people with computers.

    Am stuck being a pensioner with a slowly fading XP computer. Byeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

  4. Anonymous

    MICROTECK JUST SOLD ME LOADS OF SOFTWEAR FOR MY WINDOWS XP>  DDOES THIS MEAN I WILL HAVE DESK FULL OF MICROSOFT JUNK IN FOUR WEEKS??? I WAS TOLD THIS PC WOULD BE PROTECTED AND NOT TO WORRY ABOUT THE END OF SERVICE NOTICE!!!!

  5. Anonymous

    if you are the responsible party for the damage being done to my computer, I will see that FCC gets into this on monday you force Binge on my computer and other things which interupt  and corupt my work. this does damge to my gov. workw has a security system that isn't accepted.

  6. Anonymous

    "—and with an average price that's considerably less expensive than the average PC was 10 years ago."  Your quote is pertinent, if someone paid a horrifying amount for a desktop for personal use, the cessation of microsoft support for Windows XP models is a betrayal of their client base.  Is it beyond the wit of microsoft engineers to incorporate Windows XP clients in updates????  I think not, it's just a way to get loyal clients to pay more money and buy new equipment.  Thanks for your help Microsoft! (sic)

  7. Anonymous

    Pretty sad that they are cutting the support for XP its ridiculous.Wake up Microsoft not everyone can afford a new computer..

  8. Anonymous

    My desktop is running (for lack of a better term ) on XP  , it tells me i have no space and the more i delete , the less space there is ! I can't update anti-virus software or download a scan tool , it says the certificate is invalid or destination folder doesn't exist. running out of time to fix this ! I cannot upgrade to 8.1 .I am convinced there is a bug controlling everything.

  9. Anonymous

    I rec'd excessive calls from MS tech in the previous days and they finally got me online yesterday…all the way to the THIRD "VERIFICATIN" and pay up time….Being a salesperson it hit me it was a total setup. Everyone was nice, sold the product well but the process that is place people feels slimy and so there for I rescinded my payment and hung up. The screens they used with their remote power I gave them, after verifying their identity, looked like a menu sales program the auto business uses. The only realistic screen that did not look constructed  for sales and stupid old people was the green internal screen running the checks….weak tag team in the end. Whenever did tech support call you????With three verifiers and money collectors waiting  to be passed on …next. And there was big celebrations going on in a massive call room….so obvious…almost got me…I'll do it on my own. you don't get this MS for the simple fact that it was passive aggressive and sneaky. The fear factor is a cheap shot! I'm getting a MAC today…"bink..bye bye." It's like that.

  10. Anonymous

    Already started a Mac migration. Think they're going to change from 8.1 in a year.

  11. Anonymous

    I have tried several times to get some help. I am not tech savey. Being 78 years old I didn't think I needed to be. All I want is to get my MSN home page and be able to use my e-mail, neither of which I can now use. I can't get messages on my computer because I don't have any access to my e-mail. I tried to use the "get a code" and when enter I don't have the phone number I want to have my code sent to me I click the line "I don't have these anymore (because we have moved) I get a this program is not workin now try back later! I need to talk to someone. HELP!!!!!!!!!

  12. Anonymous

    just bought this at a bar last night for my kid what a waste of time and money

  13. Anonymous

    Wow I wish you, Microsolf  would not say good by to supporting are XP. I for one can't go out and by a new computer. This XP of mine might be old but it works great. To bad Microsoft can't stand behind there customer's and support them. Just tell me what am I to do now????

  14. Anonymous

    I thinkmi dont have to upgrade anymore …. but where disposing everything that you can hack  . Just go and LEAVE COMPLETELY …. maybe I still have a very very little respect left for you thats whyni cant say it when we are chatting. But im saying this now mr? PLEASE JUST GO THE FARTHEST YOU CAN COZ I DISCONNECTING EVERYTHING THAT CONNECTS US. MAYBE EVEN CELL NUMBERS. GOODBYE I WISH YOU GOODLUCK, AND MAY GOD FORGIVE YOU FOR WHAT YOU HAVE DONE TO KE.

  15. Anonymous

    If the previous working systems, Windows 7, Vista, had a good reputation, many XP users would have up-graded by now. They do not; there is no alternative but Windows 8, which will not work on many of our older computers. Microsoft claims to have a positive corporate conscience, how is it being reflected by no longer supporting XP? Many of the users are older individuals or those with limited incomes who are left with little or no alternative and are being forced into buying a new computer or being threatened by having their personal information compromised. Does Microsoft care about it's customer base…I guess not! Scammers are working overtime-presenting themselves as being from Microsoft Windows- with solutions for XP system users. By closing the door on support for XP, the company has opened the door for shady and illegal individuals to feed on the need for help and /or a solution. Shame on Microsoft! How much would it really hurt your bottom line to keep supporting XP or come up with a workable alternative that is free or low cost? You spend millions in advertising; it is cancelled out by actions like this!

  16. Anonymous

    I have Windows XP, and I do not know much about how to run a computer as it is. I have learned what I know myself through trial and error, (more error) and do not know half the stuff I am supposed to do to upgrade. I am on a fixed income so getting a new computer is out of the question for me, unless I buy a second hand one, and they come with problems, and are old. The computer I am using right now was given to me by a friend. How am I supposed to upgrade my computer to a working and supported model? I need support, and feel I am being let down.

  17. Anonymous

    MY dating sites are all blocked –" Speed Date" , etc.. how do i unblock these sites?

  18. Anonymous

    Just installed the latest updates for xp and now I have a bell type sound every two seconds.

    Its like when you receive email, and you can set up your pc to make a sound to let you know there is new

    mail…it is literally driving me crazy.

    I did uninstall the update, and ran so many security scans it is taking up all my time…none did any good. I am unable'to restore to an earlier setting on the OS becauseas it keeps saying I removed a drive…this system all of a suden doesnt

    let you restore when you removeo a external drive for storage?? WTF?? I am goiong to be on my own nin a month as you say, so what support am I going to reveice between now and then? I dont have a cent to buy another pc.  I have two vistas that are nor working as I cant afford to fix those…and a small xp I cant afford to fix. Microsoft…I dont even have the words. I dont know how to get tech support for this and absolutely do not expect that I have to payy for it as my pc crashed so badly..I need to get these sounds off of here asap. As far as the other isues, I am tierd of leaving coments thata MS doesnt even reead..shame shame.

  19. Anonymous

    I am one ot those people who has lost a great deal of money in these times but has thousands of dollars of software for photo editing on here, It will not run on my 64 bit vista which needs a new OS for the third time…talk about obsolete OS…nor will most of it run on my 32 2bit vista which has an unknown issue, black screen but not the screen at fault, that I cant afford to fix…I am up the creek without a paddle..even my Lightroom by Adobe wont run updates on heree., Adobe is just as bad as Microsoft, maybe worse if that is conceivably possible…probably not..they equally suck..who is goiogn to update my software to run on a nwe OS????Boy what a rip off this is…and it has nothing to do with stability anbd nsceurity as xp and xp pro remain the most stable of OSs microsoft has even mfd. And they andn everyone else knows it. Maybe we can get a class action suit going re this…anyone interested email me.

  20. Anonymous

    I have 3 SCSI workstations, Windows Upgrade Assistant scan shows the SCSI adapter is incompatible with Windows 8. XP works great, why mess with it?

  21. Anonymous

    Support for Windows XP ends 8 Apr 2014. I logged onto this site hoping to get some useful advice and see what action others had taken in response to this problem for XP users.

    Why do people fill this with such unrelated material and fill a very important  space that could be a source of relevant and useful information and a handy tool for people who have lives outside of computing, as to what they should do?

  22. Anonymous

    People…Apple does this too, its the nature of the technology cycle. XP is 12 years old you can't expect it to go on forever. Is Win 95 or 98 still around? no, you wouldn't want to use it in today time it wouldn't work. There is a time to move on.

  23. Anonymous

    @BJW

    Yes, Windows 98 is still around. Thanks to open source there are programs that allow it to work.

    I would not recommand upgrade to WIndows 8 or Windows 8.1. There is major problems with it. Stay with Windows Xp. It works great and is the best OS that MS made. All others are a mess.

    If concerned, get Linux since it works better.

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