Is your computer running slowly? Are programs starting unexpectedly? Is the activity light on your broadband or external modem constantly lit? Does it sound like your computer’s hard disk is continually working?
If you answered “yes” to any of these questions, your computer might be infected with malware.
Scan your PC for viruses
If you suspect that your computer has a virus, you can download the Microsoft Safety Scanner. The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software.
Get help from the Microsoft forums
If you’ve scanned your computer and you can’t get rid of the virus, you might be able to get free help from the Microsoft Community. Check out the Viruses and Malware forum.
Get help from a Microsoft Answer Tech for $99
If you want to pay for help, a Microsoft Answer Tech can help track down viruses, malware, and spyware.