Announcing Building Global Trust Online Volume 3

Today, I’m pleased to announce the release of the third volume of Microsoft’s popular policymaker booklet, Building Global Trust Online: Policymaker Guide to Privacy, Safety, and Security.  Volume 2’s individual documents were downloaded more than 100,000 times, and the 2013 edition has been translated into both French and German.

In addition to updates to well-read topics, including Online Bullying and Combating Botnets, in Volume 3, we’ve added a number of new safety-related topics, including:
• Combating Human Trafficking
• Combating Child Grooming Online
• Parental Controls
• Online Reputation, and
• A paper on the U.S. National Cyber Security Alliance, the founders and drivers of National Cyber Security Awareness Month, which will be celebrating 10 years of public awareness-raising and educational efforts this October.

Building Global Trust Online is intended to be a relevant and useful guide for any decision-maker developing new ideas and solutions for online privacy, security, and safety. We appreciate the scope and changing complexities of these issues – as well as the tremendous value brought by collaborative efforts to provide the most up-to-date information, support, and guidance.

Each topic in the Guide contains an issue overview; a summary of Microsoft’s response to the issue, including technology products, services, and global collaborations, as well as a list of helpful resources and links for further reading and support.
Volume 3 also contains a special emphasis on the timely issue of cybersecurity.  Topics addressing cybersecurity include:
• Cyber Security – an Overview
• Cybersecurity Norms
• Critical Infrastructure Protection
• Supply Chain Security
• Collective Defense: Applying Public Health Models to Internet Security, and
• Combating Botnets

Microsoft makes the Guide available in a variety of formats to fit differing needs.  These include the single 90-page booklet and individual, two-page topical papers. Both the full booklet and the individual papers are available in printed form, on CD-ROM, and as downloadable documents on our Trust Online website:  We welcome feedback on the Guide overall and the individual topics covered, as well as ideas for new topics.  Feel free to email us at:


About the Author
Jacqueline Beauchere

Chief Online Safety Officer, Microsoft

Jacqueline F. Beauchere is the Chief Online Safety Officer at Microsoft. In this role, Ms. Beauchere is responsible for all aspects of Microsoft’s online safety strategy, including cross-company policy creation and implementation, influence over consumer safety features and functionality and Read more »