Miami-dade Inmates Hack the Phone System, Charge Calls to Strangers

(Miami Herald) Hacking their way into home fax lines, inmates in Miami-Dade jails are racking up tens of thousands of dollars in collect calls billed to unsuspecting citizens.

Recent victims include a South Florida federal judge, a Miami Herald columnist and the county architect who helped design a Miami-Dade jail.

Corrections officials say the inmates, with help from accomplices on the outside, have figured out how to forward collect calls through AT&T from a victim’s fax line to the inmates’ girlfriends, pals or relatives — who accept the calls but don’t have to foot the bill.

Alabama-based Global Tel*Link, which operates jail collect- and prepaid-call systems nationwide, has reimbursed customers nearly

$200,000 for bogus calls over the past two years, almost all in Miami-Dade.

The Miami-Dade Corrections department and GTL say they can do little to stop the scam because the call forwarding is done through AT&T.

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About the Author
Jeff Jones

Principal Cybersecurity Strategist

Jeff Jones a 27-year security industry professional that has spent the last decade at Microsoft working with enterprise CSOs and Microsoft's internal teams to drive practical and measurable security improvements into Microsoft products and services. Additionally, Jeff analyzes vulnerability trends Read more »