Beware of the UPS package scam

Here’s the latest scam to float to the top of my e-mail inbox:

Dear customer!

Unfortunately we failed to deliver postal package you have sent on the 7th of December in time because the recipient’s address is erroneous.

Please print out the invoice copy attached and collect the package at our office.

United Parcel Service of America.


United Parcel Service (UPS) reports that this is a scam. If you open the attachment, you might install a virus, spyware, or other malicious software onto your computer. To read more about this and other scams like it, see UPS: Protect Yourself Against Fraud.

To get tips on how to avoid this and other kinds of Internet fraud, see How to reduce the risk of online fraud.

About the Author
Eve Blakemore

Group Manager, Trustworthy Computing

Eve Blakemore is a Group Manager for Trustworthy Computing who delivers consumer guidance around the latest trends in security and privacy. Eve joined Microsoft in 1998 and has worked in corporate and field roles with Microsoft Learning, US Public Sector, Read more »

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  1. Anonymous

    I recently received a package from UPS On Friday August 13 2010.

    This Overnight Air Envelope contained 3 Postal Money Orders for $820.00.

    I called The UPS # on the envelope and spoke to someone about tracking the envelope after a while I found out it was a scam.Who ever it was believed I would deposit the money orders into my bank. Never happened because its always wise to check when in doubt. Has this happened to anyone else?

  2. Anonymous

    I got an email message that says that I can track this certain number.   I do have a large package coming soon, but when I entered the numbers – it wasn't working.  Please check on this.    The number is:   7428528

  3. Anonymous

    UPS World Headquarters

    55 Glenlake Parkway NE

    Atlanta , GA 30328

    United States

    Dear Customer,

    We regret to inform you that the delivery of your shipment has been suspended for the following reason.

    1. In line with new laws, items transiting through the EU are to be fully taxed and are subject to postal inspection by transiting postal authorities.

    Concluding the inspection on the package it has been ascertained that adequate duties was not paid on the package.

    Your name and email address were on the package for contact details.

    Under new laws any package transiting through the EU is liable to full duties payment. The sender did pay the appropriate courier fee but did not pay adequate duties on the package .We are therefore requesting you pay full duty for the coverage of 119 Euros or $171 USD on the package.

    To resume delivery, you are obligated to pay the duties on the contents of the package

    You should therefore contact your assigned claims Officer, Angela Martinez to assist with the duty payment in

    Spain , where your package is currently being held

    Below is her contact information of your assigned claims


    Name: Angela Martinez


    Tel:(34) 678 701 804

    Note: Duty coverage fees are payable to authorities through your assigned claims Officer.UPS® does not accept fees on behalf of foreign authorities.

    Your old tracking number has been suspended due to non payment of tax.When making contact with your assigned claims officer via email or phone please quote reference Z167056475L1213

    The status of your package can be tracked as soon as payment has been confirmed

    Received this scam via e-mail

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