Since I shared my original complaint about lost luggage in The Saga of My Luggage & British Air, I thought I should finish the story.
Tuesday – no bag. So, Tuesday I woke up in my hotel in Berlin, got ready for the day and packed up to check out, since we were traveling to Hamburg after our meetings. I connected to the Internet and checked my lost luggage tracking number via the “Damaged, delayed and lost baggage” link on www.ba.com/baggage. No information, it had not been found. That’s okay, I had given them my Hamburg hotel address and my checkout date, so no problem.
Wednesday – no bag. We finished our meetings and took a nice train ride over to Hamburg and checked in. I connected to the Internet to check on my bag – no luck, still hadn’t been found. Slept over, woke up the next morning and prepared everything for checkout. One last check on www.ba.com/baggage, but still no joy. So, at this point I sent them an email with further information:
Re: Lost bag (tracking# xxxxxxxxxxx)
I am checking out of the last hotel for which I provided information on this trip and my bag has not yet been found. I doubt it can catch up with me on my next leg, but I will be in Hannover, Germany on Friday through Monday, so if the bag is located, can you please have it delivered to my hotel there:
Crowne Plaza Schweizerhof
attn: Jeff Jones
Hannover, Germany 30175
My Arrival to Hannover
A couple of days later, I flew from Munich to Hannover and had to check my one remaining bag because of the size. I was flying Lufthansa, so I really had not worries about this. Upon arrival, I went in and down the stairs past the Passport control (which was not in use for this national flight) to wait for my bag to come in on the belt.
I had been standing there about 5 minutes (the belt hadn’t even started yet), looking around at nothing and everything when – something caught my eye! Over against the wall was about 30-40 uncollected bags, and just at the edge of the group, there was a bag that looked a lot like my lost bag.
This was not unusual in fact, since it was a black carry-on roller bag – most bags coming off of luggage belts look like my bag to some degree.
Anyway, I decided to take a closer look, walking over. I spot a BA tag on top. (I’m getting a little excited, but trying not to be too hopeful) I notice it is half hardshell / half soft, like my bag. (It really looks like my bag.) I take a close look – IT IS MY BAG! Not delivered to the hotel, just sitting there, as if waiting for me.
I take the bag, walk over and show an attendant my baggage claim stub, wait about 5 minutes for my other bag to arrive, and I’m off to the hotel. What are the chances of that?!?!